Sims Garden Machinery Ltd
Stratford-Upon-Avon | Garden Equipment Suppliers
20 Apr 2020
Prompt efficient cost-competitive service5
I needed a Viking 445R cultivator during the corona virus lockdown and found three possible machines on site. I called SIMS (staff were working from home) and Ben talked me through the options. In the meantime though most other suppliers were more expensive, I found a much better price for the same machine on line. Preferring to buy locally I checked with SIMS and they were happy to match the price and deliver fully assembled and checked. The machine was delivered free in two days, but on arrival it turned out that this last remaining Viking 445 was not actually the 'R' model though it was supplied to SIMS as such. Ben offered a further reduction of £30 so I took what turns out to be an excellent machine and received a prompt refund. Efficient cost competitive service with a smile!