JonW-317
Member since Feb 2020
AA Tree Care & Landscaping
Hailsham | Tree Surgeons
VERY, VERY, VERY POOR WORKMANSHIP AND CUSTOMER SERVICE
1
We engaged AA Tree Care and Landscaping in March 2019 to repave our patio area, build a retaining wall, install new fencing and do some general cutting and trimming of trees and shrubs in the garden.
On completion we raised a number of issues with Tom and handed him a letter outlining the items needing attention. He agreed that all these items were indeed unsatisfactory and that he would not accept work of that level in his own property.
We were assured that he would return and make good any problems which he never did.
The standard of workmanship and level of skills among the staff was really poor. Our patio is so bad we will have to have the whole thing relayed. The rendering to our patio wall can only be described as like a child’s sandcastle. The retaining wall has never been completed and is neither straight nor level.
During the work they often failed to show up for work as promised and less reliable and clearly wanted to get to the next job so rushed to finish ours.
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