John_Parker
Member since Feb 2015
GAP Home Improvements Ltd
Bedford | Double Glazing Installers
Guttering Soffit & Fascias - New fresh look....Delightful Experience
5
Lived in house for over 25 years. Had several companies around, giving us a quotes, to replace our Guttering Soffit & Fascias. We were given various prices. We left it a year. Friends recommended to use GAP Home Improvements. We looked at their workmanship and was impressed. We invited the Salesman Nick around. He had a friendly approach and was not pushy. We appreciated his advice. The price was good. So, we went with GAP. That was a great decision. The Customer service lady Clare was very helpful. She confirmed the date and worked out how many days the fitter's should be onsite. On the day, the Roofer's Jamie and Hugh arrived they got to work straight away. Each day they tidied up after themselves. They was very polite and friendly. They were also very knowledgeable. They worked very hard, and their workmanship was very professional. It took a total of three days. The house looks amazing. We had a great experience with GAP Home Improvements, and would recommend them 100%. Thank you.
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NCK Motors Ltd
Peterborough | Used Car Dealers
Daughters New Car - Excellant Customer Service
5
My daughter is learning to drive and now needed a new car.
We visited a few second-hand car showrooms around the Peterborough Area.
Some were nice, some not so nice.
When we arrived at NCK Motors we was given a warm welcome from Alex, the Salesman.
We looked at a few cars, and we became interested in a Peugeot 307.
NCK Motors had only just received the car the night before.
We looked over the car, and some things needed attention.
Alex promised they would be addressed, and we left a deposited.
The car was serviced, MOT and valeted the next day.
We returned and collected the car. It was a great relief and a
pleasant surprised, that all the items mention, were corrected/replaced.
Alex kept his word.
Additional items we had not spotted, were also corrected. Nice bonus.
...
The following point we would like to make, is where we experienced outstanding
customer service from NCK Motors....
When we drove the car home, the car developed a minor fault with the radiator.
My daughter was disappointed. This fault could not have been foreseen.
I emailed NCK Motors that night mentioning the problem.
Both the Salesman Alex, and owner Nick contact me the next morning, before 0800hrs.
They reassured me not to worry. They drove 25 miles, collected the car, and
fixed the fault. They returned the car back on my drive by 1330hrs. Wow !
Throughout the whole time, I was given regular updates from Nick and Alex.
I did not have to chase anyone. The updates was a nice touch.
Nick and Alex were very professional, and their customer service was excellent.
I would recommend NCK Motors to anyone. Ff we needed another second-hand car, we
would head back there first,
..
My daughter is over the moon with her new second-hand car.
I just want to pass on my thanks to Nick and Alex from NCK Motors.
Thank you.
All the best
John Parker
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