Jimbo2014
Member since Nov 2014
Kirk Radio Exeter Ltd
Exeter | TV, DVD and Video Player Retailers
Terrible Company - Avoid!
1
Had to take my Radiator here as the manufacturer advised this was the nearest repair company to me.

Dropped off to the lady after being ignored for several minutes by who I imagine to be the ladies husband.

No receipt given for my goods to say they have it, thought this was a little strange as other companies I have had dealings with give you some form of paperwork.

I was told it be repaired hopefully within 7 days or 2 weeks.

I have past this shop most days over the past week and the radiator remained in the same position I left it?

Decided to call up after nearly a week update, the lame lady answered and I just asked what was going on with the radiator.

I was told it had not even been looked at, this lady had an attitude from the start because I was asking after my item, not good!

I was told they only have one engineer, I'm fine with that! and he will look at the radiator tomorrow (Sunday) a day they don't list to be working??

Advised the lady I was not impressed and at this point I was told I could collect it if that's what I wanted to do!

Wasted a week, poor service and attitude and this company seems to be old fashioned.

I can not recommend this business at all and I would never trust them with anything.

I will be contacting the manufacturer to advise that this company is not equipped to efficiently deal professionally with their repairs under warranty.

Shambles of a company, I will go back to the point of sale to get my item replaced.

AVOID Kirk Radio
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