Hadley & Ottaway Ltd
Thetford | Domestic Removals and Storage
14 Jul 2021
Damage, breakages, poor customer service.2
Very disappointing level of service. Furniture not protected on the lorry, boxes badly packed and several bits of damage and breakages ensued. Beware the small print in their T&Cs, which canneatly remove their responsibility for compensating you for any damage they might cause. If you do decide to use this company, before you sign anything go through every clause in the T&Cs with a fine tooth comb.
MacPhee & Partners
Oban | Solicitors
22 Oct 2019
Bill you for your 1st rejected property offer3
They seem professional and helpful, but after they've handled your property offer and it's been rejected they send you a bill for their work. Most solicitors allow 1 or 2 rejected offers before they start billing you, on the basis that an offer will soon be accepted, as did this company previously. A bit disappointing.
Hunter Boots Ltd
London | Shoe Makers
04 Oct 2019
Expensive products, poor customer service when something goes wrong. Spent the best part of a day on the phone trying to find out where my order is, but made little progress. The first and last time I buy from this company.
TNT - FedEx Depot
Thetford | Courier Services
26 Jul 2019
Terrible service, poor information1
My package left Thetford at 6.41am on Monday morning, but 'extended delay' at 11.57 somehow made the package stay on the van & return to Fedex at 5.44pm. The package went out again on Tuesday at 7.44am for delivery before 6pm, but it never arrived. On the tracking history, it was returned to Fedex Thetford at 6.51pm. Apparently it's on the van again today. I've wasted a lot of time waiting for my delivery, and I've no idea if it will arrive today or be taken back to the Thetford depot again. When I finally found a number to ring (Chat line had no agents available and my email to them bounced back), the person tried to blame me for delays & kept referring to me as "darling''. I'm waiting for a call back for more information. Fedex used to be good, but not any more.
Uplands Way Veterinary Clinic
Diss | Vets
12 Mar 2018
Very poor equine service from this clinic. Some of the vets seem competent, but if you have an emergency you might get one who does nothing - I've never witnessed such lack of care before. The admin was poor too. My advice would be to avoid them.