JayneL-20
Member since Feb 2017
03 Jul 2017
Avoid
1
I feel that we were missold our holiday cottage. The property had been carefully photographed to hide adjoining properties and a loud and noisy construction yard next door.
Despite complaints whilst at the property and after we left early Kent Holiday Cottages do not want to do anything to rectify the situation.
KHC claim they had no knowledge of the yard and had never received any complaints. As we were woken every morning between 2:30am and 5:30am this must be incorrect.
The property owners were adamant that KHC knew of the yard as they visit the property each year and the yard has been there over four years.
In future we will avoid using this company and advise anyone else to do the same.
Despite complaints whilst at the property and after we left early Kent Holiday Cottages do not want to do anything to rectify the situation.
KHC claim they had no knowledge of the yard and had never received any complaints. As we were woken every morning between 2:30am and 5:30am this must be incorrect.
The property owners were adamant that KHC knew of the yard as they visit the property each year and the yard has been there over four years.
In future we will avoid using this company and advise anyone else to do the same.
15 Feb 2017