IanW-8535
Member since Mar 2021
Halfords
Livingston | Car Accessories and Parts
Shocking customer service:/!
1
An absolute disaster !
From not very clever staff to just rude attitude and shocking customer service.
I had booked a faulty brakes maintenance(which ive purchased as an extra service buying a bike)..the problem was just replacing tiny screws and nuts from brake regulators as they lost a tread on them(brand new bike!) and one of the lady says they can checked what is wrong with the bike but the technician gonne be next 3-4 weeks available🤢💩😡..no explanation no apology or even sorry.When i tried to speak to someone else had the same kind of „barky” explanation..i felt almost intimidated and furious to drive 12 miles and another 12 back and my sons bike is undriveable!
Absolutely shocking customer service.I got more sensible and inteligent customer service in my local butcher!
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