GrantS-116
Member since Jun 2020
Blackbrooks Garden Centres
Hailsham | Garden Centres
Very poor customer service
1
Very disappointing experience today. As a regular customer, the service fell well below what I expect. I revisited the centre after being asked to come back today on Friday to speak to a member of staff regarding a tree which is over £200.00 who is on holiday this week!! Spoke to 3 members of staff who really couldn't be bothered. It was also bizarre to see the perspex Covid screens behind the tills as opposed to between client and staff and NO screen at all between the narrow passageway between the tills. I went to a local nursery instead where I was treated properly and spent my £200.00 very happily. Will be avoiding Blackbrooks in the future.
Cancel Update
1000 characters limit