GeraldineM-119
Member since Sep 2021
Anything All Trades
Southport | Builders
Stressful, disappointing. Trusted him as the professional,badly let down by Contractor
1
Used this Contractor,work in general, rushed and careless.Main complaint was about a simple flagging job. Asked him to flag side passage to improve appearance and for easier movement of bins.Dismayed when l saw result. Thick heavy flags laid on top of existing surface,told they were the quality ones, flags cemented to side of house and cementing done in 2 stages didn’t match, second stage dark and rough. A high rise at each end so moving heavy bins more difficult and certainly no improvement in appearance,was unsightly. Should never have been done like this, no Contractor would want to feature it on their website. I complained but nothing was done except an unsuccessful attempt to match up cementing. Had to live with this unsatisfactory work reminded every time l struggled with the bins. However when l found it was also a trip hazard complained again,said visitor had tripped. Still refused to do anything,had to get it redone. Behaviour when l complained unprofessional. Cost £680
09 Oct 2021
The customer had two options for the work required. As stated and chosen on the quotation the flags at the side of the house were to be laid on top of the existing tarmac. The job was to a satisfactory standard and the job was complete and the wording was correct on the original quotation. I’m sorry this customer feels like this and as you may notice from the many 5 star reviews we take pride in all the work we do. As the old saying goes you can’t please everyone but I assure you that this it my up most intention.
09 Oct 2021
The customer had two options for the work required. As stated and chosen on the quotation the flags at the side of the house were to be laid on top of the existing tarmac. The job was to a satisfactory standard and the job was complete and the wording was correct on the original quotation. I’m sorry this customer feels like this and as you may notice from the many 5 star reviews we take pride in all the work we do. As the old saying goes you can’t please everyone but I assure you that this it my up most intention.
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