EmilieM-1
Member since Oct 2016
Computer Angels Ltd
London | Computer Services
WORST SERVICE EVER
1
This is the worst experience ever. I left on the 31st of August an external hard-drive not working anymore. This is the only thing I have with all my family pictures on it for the past 6 years. I called 8 times since august and sent 5 emails to get a quote. Someone was always supposed to get back to me within 1h. They never called back. This morning I went to pick up the drive as I was fed up. And they can't locate it! this is SO unprofessional. I am now waiting for the director to call me back in 1h... and I am crying. It is 1h15min now, I just called and no-one is available for me.
10 Oct 2016
Emilie, I'm sorry for the confusion and we have now spoken - the drive had been put to one side for potentially being sent to a specialist recovery company pending your instructions - my understanding was that you had been told this and I apologies if this wasn't the case. We will be dropping the drive off with you today and waiving all charges.
10 Oct 2016
Emilie, I'm sorry for the confusion and we have now spoken - the drive had been put to one side for potentially being sent to a specialist recovery company pending your instructions - my understanding was that you had been told this and I apologies if this wasn't the case. We will be dropping the drive off with you today and waiving all charges.
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