DavidS-4459
Member since Nov 2021
Instant Gas Services
Edinburgh | Gas Engineers
Do Not Employ
1
Contacted them to fix a leak, turned out to be 2 leaks. Charged me thousands and still have 2 leaks, job not finished and repairs still need to be done. Will not answer phone, email, text or letters.
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Halfords
Livingston | Car Accessories and Parts
Shocking Customer Service and Knowledge
1
Went to store to buy a bike through my employers Cycle Scheme. Found bike I wanted, to be told that it was priced incorrectly and they would not sell it at that price. Bike is still at that price 4 weeks later. I ordered another bike, produced my certificate, they took a note of the number and advised my bike could be collected in a week. In the meantime I raised a complaint about the pricing of the bike they would not sell me, told manager would call me, still waiting. I collected my bike a week later, asked if they wanted to see the certificate, was advised that they had a note of the number and I took the bike home. A week later I got a call from branch asking that I come in with my certificate and photo ID. I went into branch and they said that's not a scheme we support, you need to bring the bike back. No apology was received, they had checked the certificate when I placed the order and accepted it. They collected bike 1 hour after I left branch. Still no apology from branch.
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