DavidR-748
Member since Apr 2017
13 May 2020
Excellent.
5
Excellent friendly service. Very decent trustworthy people.
Business Response
13 May 2020
Thanks very much David - really appreciate your custom and your feedback - We built a business on being upfront, honest and fair so it's always nice to hear when customers experience exactly that. Kind regards, Robin
Thanks very much David - really appreciate your custom and your feedback - We built a business on being upfront, honest and fair so it's always nice to hear when customers experience exactly that. Kind regards, Robin
27 Apr 2018
Excellent.
5
A very friendly, honest garage who I feel I can completely trust.
Work needed to be done on my car & a video was sent beforehand to illustrate why this was necessary.
I was kept up to date with how the work was progressing & it was completed before the predicted time.
No problems with the courtesy car either.
I would happily return to this garage.
Work needed to be done on my car & a video was sent beforehand to illustrate why this was necessary.
I was kept up to date with how the work was progressing & it was completed before the predicted time.
No problems with the courtesy car either.
I would happily return to this garage.
Business Response
02 May 2018
Thanks very much indeed for both your valued custom and your very helpful review - WE are using video more and more now throughout the business and it is great to know you found the service video so helpful and enjoyed your overall experience at Luscombe's. Thanks again Robin
Thanks very much indeed for both your valued custom and your very helpful review - WE are using video more and more now throughout the business and it is great to know you found the service video so helpful and enjoyed your overall experience at Luscombe's. Thanks again Robin
Business Response
02 May 2018
Thanks very much indeed for both your valued custom and your very helpful review - WE are using video more and more now throughout the business and it is great to know you found the service video so helpful and enjoyed your overall experience at Luscombe's. Thanks again Robin
Thanks very much indeed for both your valued custom and your very helpful review - WE are using video more and more now throughout the business and it is great to know you found the service video so helpful and enjoyed your overall experience at Luscombe's. Thanks again Robin
23 Apr 2017
Service & MOT.
5
I used Luscombe after being let down by my usual garage & will be sticking with Luscombe going forwards. It was very easy to arrange the service & MOT. I dropped my car off at 8:20am & was driving off in the courtesy car 10 minutes later. The chap on the reception was friendly & kept me updated on the work needed during the day without being intrusive. My car was ready on time & the price reasonable.
Business Response
30 May 2017
Thanks David for leaving such a helpful review and excellent feedback which I shall share with the aftersales team,. Very much appreciated. Kind regards Robin
Thanks David for leaving such a helpful review and excellent feedback which I shall share with the aftersales team,. Very much appreciated. Kind regards Robin
Business Response
30 May 2017
Thanks David for leaving such a helpful review and excellent feedback which I shall share with the aftersales team,. Very much appreciated. Kind regards Robin
Thanks David for leaving such a helpful review and excellent feedback which I shall share with the aftersales team,. Very much appreciated. Kind regards Robin
Thanks very much David - really appreciate your custom and your feedback - We built a business on being upfront, honest and fair so it's always nice to hear when customers experience exactly that. Kind regards, Robin