Barnsley Lock & Safe Co.Ltd
Barnsley | Locksmiths
15 Aug 2019
RUBBISH WEBSITE AND DIABOLICAL CUSTOMER SERVICE!1
RUBBISH WEBSITE AND DIABOLICAL CUSTOMER SERVICE! You think you've ordered the quantity of items you want but it's not until you get to the basket that YOU have to double check the quantity yourself again! When I phoned to complain they wanted over £5 for the extra keys which I didn't want in the first place! More than the cost of the lock. RUDE AND UNGRACIOUS customer service woman who said 'we sell all over the country and never had a problem before'. Well mistakes happen and if you weren't so unhelpful (she even hung up the phone!) then I would've considered ordering more from you. Awful service. Never buy from them again. If I could give 0 stars I would.
Oakley Domestic Appliance Repairs
Ely | Washing Machine Repairs
19 Sep 2016
Fabulously helpful even though I couldn't hire him!5
I wrote to John asking for an estimate to fix my oven. He emailed me back to say unfortunately I was out of his location range but proactively gave me a tip on a possible cause to the problem. I tried his suggestion and it worked! The oven was working again! He saved me the expense of calling out another engineer when he obviously didn't have to. It heartens me that there are still tradesmen who go the extra mile even when it's not in their interests to do so. Thank you John!