BlackBed45
Member since Jan 2018
Alfix Stairlifts
Leamington Spa | Stairlifts
Time wasters
1
I rang and spoke to Brian about reprogramming a stairlift, I had fitted for my nan, she's 86 and she struggles to walk. It was only a small job, the stair lift still swivels at the bottom of the stairs and not the top where it should, but everything else is working fine. I fitted this myself as I'm a qualified and time served electrician with my own company. The only thing I couldn't do was program it.
The first time I rang, he said he'd call me back later. When this didn't happen, I called back again and asked for a quote.
He was very vague and would not give me even the roughest of estimates.
The closest we got was he said it would be no more than £300 to reprogram it.
Next I asked for a date to book them in. But he said he couldn't give me one. But that he would fit it in by the end of the week.
This was 3 or 4 weeks ago now and my Nan is still struggling at the top of the stairs.
I don't believe they had any intention of showing up from the first phone call.
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