AndrewB-926
Member since Oct 2018
Townsends Light Blue The Cycle Centre
Cambridge | Cycle Shops
Exceptional service
5
I previously had a review on here complaining about being let down by Townsends. This was written immediately after the initial event. I then emailed Townsends and explained my irritation. I got a swift reply. It turned out it was nobody’s fault, as it was caused by a computer glitch, which meant that I hadn’t been informed the bike could be collected. The owner of Townsends then drove from Ely to Cambridge (on New Year’s Eve) just so I could pick up the bike in time for the family member’s birthday. The bike had been very well serviced, at a more than reasonable price, and the owner of the business was a delight to deal with. So they go from 1 to 5 stars for going more than the extra mile. My other dealings with Townsends had all been problem free, so I’m more than happy to recommend them without reservation.
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SafeSwitch Electrical Ltd
Cambridge | Electricians
Excellent.
5
Excellent. Friendly, informative, and very professional. Will definitely use again.
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