Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Heritage Roofing & Building Services (Burton) Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Heritage Roofing identified the needs and requirements to get our house into an excellent condition.
They worked closely with us, the Mortgage Valuer and Engineers to work through the re-structure of the main roof, and 2 side loft roofs. They understood what was required and stated by the engineers and provided detailed reports on the work that was going to be carried out. Again this was all explained in detail to everyone.
Quality of the work was also excellent as highlighted by the engineers who came round to sign off on the work carried out by Heritage.
From the top down, directors to the guys doing the day to day to work was pleasant, excellent to deal with and always making sure our needs were met.
Scaffolding was up and down very quickly, any mess was cleaned up by the end of each day. As well as the roof they also did some Lintel replacements.
Definitely recommend Heritage roofing to anyone.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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