Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Madboxes Picture Framing
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
This is the second time we have gone back to Madboxes Picture Framing to build our frames; in total he has completed approx 20 frames for us and we will continue to go back.
Mark is extremely knowledgable and professional about framing, he comes up with ideas on how best to frame your items, but does it in a non-pushy way - he gives good guidance and the final product is always fantastic!
But not only is Mark knowledgable and professional about his craft, he is also a lovely guy and an absolute pleasure to do business with...he was also great with the kids when the whole family descended upon his studio!
Although we had relatively simple pictures and photographs framed, we loved hearing about all the different jobs he has done over the years, from wedding dresses to football shirts - it seems he can frame anything!!
If you need something framed, use Madboxes.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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