Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Bill Wait Driving Instructor
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Bill is a really friendly guy to learn with and I would definitely recommend him to anyone who is starting to learn how to drive. I had to face a lot of adversity throughout my time learning to drive. I originally started to learn in Darlington but because of COVID we were unable to book a test in Darlington unless we waited at least 2 months (I was fully prepared and ready to take a test so I didn’t want to wait that long). We looked to book a test for Durham and managed to get in. Bill stuck with me and was very understanding when we decided to take the test in Durham. I passed today On my first attempt so I would highly recommend Bill. His way with words and capability to help you with any sort of tricky situation with regards driving is incredible. I am 17 years old and am now able to drive and I have Bill to thank for that.😁👍🏻
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
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the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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