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Name of business:
MM Loft Conversion
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Unfortunately, I can't give them zero stars.
This company is the most unreliable and unqualified, with an incompetent management team, made up the Amiri brothers- Mansoor and Milad, and Laura - "project manager".
I had the misfortune of contracting these people to do a loft conversion, rear extension and throughout refurbishment in May 2018.
All I can say is ,that up to this date, they still haven't finished the works, the craftsmanship throughout the house is inexistent. None of their people are actually qualified in doing anything. My advice is to run away as far as possible from them.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
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Managing negative reviews
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the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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