Here you are submitting a Notice of Complaint in relation to alleged defamatory content. Please make sure you fill in all the input field forms correctly and sign it with your real name and surname otherwise we may not be able to investigate it. We may to contact you to clarify details of your claim and to verify your identity.
Name of business: A C S Management Ltd
Yell.com page on which the listing is the subject of your complaint: https://www.yell.com/biz/a-c-s-management-ltd-alresford-9178905/
Review that you believe is false or otherwise defamatory: We could not be happier with what Alex and his team have achieved for us. We had a deadline and ACSM delivered. They were here when they said they would be and the work took exactly the time they said it would. The team worked tirelessly, tidily and transformed lawns and beds in an impossibly short timescale. The values of the business shone through, right through the team. We are looking forward to working with ACSM again.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user fails to validate their feedback with us. A Notice of Complaint is only required where you believe the review contains defamatory content. To report a review for any other reason, please select any other option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific information from you in regards to the review you are reporting. You will be submitting a Notice of Complaint to us.
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A negative review is not something that can be reported, but it can be managed. Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to all reviews as the official business owner. Take the opportunity to read through the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently* *Critical Research 2017
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