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Food is usually good here and large portions are provided. However, the sauce in the cartons is always far too hot causing the cartons to melt/become very soft.
I’ve always thought this is an accident waiting to happen and indeed this time the carton burst on just picking it up sending scalding hot sauce everywhere and causing a rather bad scald. Luckily this wasn’t a child and some quick action helped limit the damage somewhat.
There is no need for the sauce to be so hot, and if the restaurant wants to serve the sauce this hot then suitable containers could be used.
Overall a reasonable Chinese takeaway with fairly consistent good food, but experience soured by the dangerously hot sauce/unsuitable cartons which have finally lead to a scalding incident.
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Turning a negative review into positive
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Managing negative reviews
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Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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