Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Charlotte George Makeup Artist & Hair Stylist
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Charlotte is wonderful. I am not someone who wears much makeup, and I had never had my makeup done before. I was nervous as I didnt want much makeup for my wedding but wanted to feel special. Charlotte and I had spoken on email, and when she arrived for the trial she instantly put me at ease. She listened to what I wanted and when I saw the result in the mirror I was amazed! She made a small change I asked for, and I felt so pretty. She also spent time with my Mum who has very sensitive skin to ensure that the products she would use on the day would be suitable. On my wedding day, she did a fantastic job and also managed to get everyone ready despite our very tight timescales. She stayed to do touchups and made sure I was happy. Everyone said how beautiful and natural my make up was, and it stayed put all evening. I honestly cannot recommend Charlotte enough - she is friendly, caring, professional, extremely skilled, and goes over and above. I am so grateful to Charlotte for everything
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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