Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
This business is no longer on Yell
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Absolute disgrace. Think before you get conned and dragged into a contract you don't want by this gym. Like many gyms they do not need to have a cooling off period if you sign up on site. So what do they do? They pressure you into signing up there and then. That's it then it is too late to cancel and this gym will not give an inch, regardless. They are obnoxious, arrogant and bullies. Go to any other gym in Kettering as they are far better quality in my opinion and they are helpful, with good customer service. Would not recommend to anyone.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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