Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Daryl of Weldfix was great. He came out to give a free quotation to repair a 2 story wrought iron external stair case and some roof terrace railings that had come lose at a rental flat of mine in SW8. He was very friendly and knowledgeable, priced the job for me in writing within 24 hrs and then returned within a week to do the work. I was very pleased with the outcome. He reinforced the strength of the steps with extra iron bars, straightened a sloping step and replaced 5 missing railing infill bars. He also secured new railing brackets and welded parts he noticed could do with improving for no extra cost whilst he was there. I found him very friendly and professional, he left everything tidy afterwards and has done a good job with all the repairs. I would definitely use WeldFix again should I ever have the need.
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information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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