Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Viking Fish Bar
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Staff lovely, portion size on chips huge - but have tried them three times now thinking previous occasions must have been bad days - nope the quality has been consistent, and all ended up in the bin.
Mushy peas? The level of colouring is staggering and the taste is artificial, strange and not nice. Chips?’six o’clock on a Saturday night you would expect them to be hot and fresh - not hot and half of them tasting reheated and either hard or mushy; and it takes some doing to mess up a pukka pie - but they have that skill in guessing it had been sat there for hours . Fourth chance won’t be happening
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option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific
information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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