Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
J W Sharp Painting & Decorating
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I had Jason and Cameron in my house to redecorate my kitchen which included painting and tiling.
Jason was on the ball keeping me informed at all stages, we gave him the paint type we wanted the night before he was due to arrive and he had it mixed and ready to go the next morning. The guys done a fantastic job and we are very happy with our new look kitchen. Jason is a bit of perfectionist and would only consider the job complete if he was happy with it much to our benefit !
Cameron worked like a Trojan and was an integral part of the team. We think he deserves a pay rise (sorry Jason )!!
All in all very happy with the job and would thoroughly recommend these guys to anyone.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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