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Name of business:
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Review that you believe is false or otherwise defamatory:
We booked Ashridge Delicious to cater for our Son's wedding in July 2015. We made four big pan choices, which all definitely lived up to their name of being truly delicious! Dealing with Ray was a pleasure and he did everything possible to ensure we had a fabulous day. Ray's wife Valerie, was our main chef on the day. Her French accent added an extra special dimension to the catering presentation. It was wonderful having the food cooked as our guests arrived, the aromas filling the air, certainly built an excitement and expectation of what was to come and it certainly didn't disappoint. The portion sizes were good, allowing guests to return for second and in some cases third helpings! The food and service was a great hit with everyone.
I would highly recommend Ashridge Delicious every time. In fact we have booked them again for my husband's 60th Birthday party in a few weeks time and we can't wait!
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
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Managing negative reviews
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the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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