Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
ordered the chicken fried rice.order tasted wrong.chicken was dry, rice over cooked and stuck together.I asked for no egg to be in the dish I’m severely allergic it came with egg.meal was tasteless and disgusting, prawn crackers soggy presumably from a previous evening.ordered through just eat and when I called Wongs they called me a liar and told me that they weren’t on just eat but they are as people have left reviews on just eat from december.The woman was extremely rude and I was disgusted with the way I was treated.She told me to call just eat directly, I attempted.I called them back and was quickly handed onto another lady that was ruder than the first. I offered to give them my order number from just eat they refused to listen to me talking over me whilst I was tried to speak calmly.I felt bullied and intimidated when they hung up on me. Wouldn’t recommend this place as they have little care for customer satisfaction and allergies.wish I could rate this less than one star.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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