Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
The White Kitchen Company
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I can't recommend The White Kitchen Company enough. My wonderful new kitchen was installed in December, the deadline was very tight but they pulled all the stops out. The units were heavy, solid and of an exceptional quality. Far better than all my friends, and believe me, I did a lot of research!
Everything fitted perfectly into the space we had and parts of the kitchen I wasn't sure about on paper are actually my favourite, Christopher has an exceptional eye.
Some parts of the kitchen I notice the most was the lacquered oak interiors, all the other companies I looked at was either chipboard, cheap veneer. The lacquered oak not only looks like quality but it is very hard wearing,
The draws are also fantastic and equivalent to the most expensive kitchens (Devol, Chalon etc). All beautifully dovetailed and as smooth as silk with a great weight when closing softly.
So all in all a roaring success, you won't find units of this quality for the price offered, I'm very happy.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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