Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
BP Drains Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
It's only been half a day since I had my drain unblocked, but so far so good. Noticed my drain was blocked around 9am this morning, rang my insurance company and was told someone would contact me within the next 48hrs, decided it need to be looked at asap. I found this company. Spoke to a really helpful guy on the phone, was told they would be here in the afternoon, just after 1pm two really nice guys arrived and got straight to work unblocking the drain, all was completed within a hour. I was very happy with the price, well under £100 and it was the same price I was quoted over the phone. Very happy customer, would recommend this company.
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information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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