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Name of business:
Mannys Marquees Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
We were in urgent need of a marquee for an event at the last minute (5 days before) and mailed several companies in the area to try and assist and Manny's came straight back to us and offered to help.
From that point Laila and the Team couldn't have been anymore helpful. We were probably a little awkward as we didn't know exactly what size marquee we needed, what time to have it set up so we kept changing these things and asking lots of questions but none of this was any issue for them.
On the day they turned up at exact time we had requested and then turned up to pack up at exact time they had stated they would.
We will definitely use Manny's again for our event next Year and I can highly recommend them to others.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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