Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Acula Creations Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I was recommended to Tracy as one of two seamstresses to use for my bridal alterations. There must’ve been a reason why I chose her in the back of my mind - but at the time of deciding I didn’t know this….well, now I do!Tracy is nothing short of a true professional at what she does. Not only did she make my whole bridal party feel amazing - at what can be quite an embarrassing thing for some (getting undressed and measuring up) - she did the alterations perfectly and my first words were (when I collected the dresses at the final fitting) “I can’t see the alterations”. Well to every seamstress this is music to their ears. Anyone in the trade would also agree. I was thrilled to bits with the work Tracy did to my dresses. It turns out she also ended up saving the day when she had to redo another seamstresses’ ‘attempt’ at altering my mum’s mother-of-the-bride designer suit. She squeezed my mum in a week before the wedding when her diary was already chock-a-block.We are truly grateful for all your hard work and time you’ve given to us. Your communication is flawless and your personality is beautiful.Both Tracy and her partner (Kurt) made us feel so welcome into their home - which is also Tracy’s place of work - she has a separate room and workstation solely dedicated to her business.I can’t recommend Tracy highly enough and will without a doubt return for any alterations that I may need in the future. My advice - you’d be nuts to go anywhere else - take my word for it.
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Turning a negative review into positive
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Managing negative reviews
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Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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