Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
Davies Managed Systems Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
We, as a broker, have had the misfortune to deal with Davies Managed Systems on several claims over the last couple of years and each time their service has been diabolical. I cant think of appropriate words to actually describe how bad they are. Staff are unhelpful, they wont take your call, they don't call customers back (they were apparently too busy), they take an age to get claims dealt with and even then the service is amateurish and when you call on behalf of a client to report an incident they immediately make you feel like you are a criminal for trying to register a claim. We regularly get reps from insurers coming in and telling us how "great" they are. What a joke.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user
fails to validate their feedback with us. A Notice of Complaint is only required where you believe the
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option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific
information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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