Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
This business is no longer on Yell
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
The previous people used to do a great job but this new lot are dreadful. Went in for a wash and couldn't believe how quick they finished, they used to use sponges & clothes to wash down your car, now they just spray soapy suds on it and just jet wash it off. When I left my car still had the same dried bird cr*p all over the rear and back windows that I went in there to get cleaned. I turned around and went straight back and they told me it was fresh, even though it was dried on!!
I have no problem people making mistakes but trying to treat me like an idiot and making stupid comments rather than giving you the job you paid for is awful service.
I used to go about once a month, now they will not get another penny from me and I hope others reading this will avoid them as well, they are simply not worth it, save your money and go somewhere else.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user
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review contains defamatory content. To report a review for any other reason, please select any other
option in the menu above and submit your request.
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information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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