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Name of business:
Brian Sweeney Contracts
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
This company had done work for at least three people on this estate. Contacted them and received favourable reports.Contacted Mr Sweeny by answering machine.He called back next day and arrange to call to view the work required. Arrived promptly at arranged time and date. Advised he would have to contact his suppliers before giving me a price. He called back two days later, gave me a price, advised me to think about it as he had two plus weeks work before he could proceed. Agreed to go ahead. He came with samples of pebbles and chips to allow choice.Mr. Sweeny arrived on arranged day. Introduced me to his son Justin and another employee Ian, who would be undertaking the work. He explained exactly what had to be done. These men worked for 9 hours, with just three mugs of tea. Beautiful job. They even moved plants to another part of my garden to ensure I would not lose them. Hozed down rear patio, driveway, front driveway , even the road. Removed all rubble.Cleaner than when they arrived. Moved heavy plants onto newly laid area. Even took out my very heavy wheely bin for me. I had chips left and they even refurbished my front garden. No extra charge.I will certainly use this company again, nothing was too much trouble.Mr. Sweeny telephoned me to ensure I was satisfied before his son and Ian left.
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Turning a negative review into positive
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Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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