Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
JNA Developments London Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
JNA have been great throughout the entire job, (9 months). They must be the tidiest and most polite builders we have ever encountered. I cannot fault their attention to detail and quality of workmanship.
The original decision to go with JNA wasn't based purely on price alone, as their quote was not the cheapest of those we obtained; but also on gut feeling, which proved to be the right call as our experience throughout the works has been fantastic with Justin and his team being almost as detailed, (read OCD), as I am!
We thoroughly recommend JNA for any projects you may considering and I will certainly call on them for the next project.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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