Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Hot Tub Suppliers
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Aspire Microsilk Hot Tub.
Can you find another Microsilk hot tub price online apart from hottubsuppliers? This is a Microsilk upgrade on the BISHTA award winning Emperor Hot Tub. After ringing many retailers, comparable products were 30% more!
I ordered through their "design your own" options, to get the bespoke spec. and colours I wanted.
I was not disappointed.
A couple of minor issues did come up. The Balboa wifi control did not appear to work and at the time of delivery the spa cover lifter I wanted was not available for a tub this big.
Time to test customer service.
Arun and his team have been fantastic! Very helpful and genuinely interested, a lesson that could be learnt by many car showrooms, where the sales person doesn't even want to even talk to after you have paid their company many £££'s!
Hot Tub Suppliers have been a veritable oasis in the desert of my recent retail experiences.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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