Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Somerset Pro Tiling
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
We were looking for a Tiler to tile our bathrooms so we arranged 5 quotes to come to our house.
It wasn’t a hard choice to choose Nathan to carry out our work as Nathan stood out a mile with his great knowledge, eye for detail and a genuinely nice guy.
On the job Nathan was very professional and very cautious of our home by laying down protective flooring and taking off his shoes every time he walked on carpet areas.
Nathan always arrived on the time he stated he would start everyday.
At the end of the job the result was excellent, we couldn’t be happier.
The workmanship was excellent and our bathroom looks great thanks to Nathan.
One thing I loved the most about Nathan was his great eye for detail and that he takes his time to perfect every part of his work which results in an excellent finish.
Also, we trusted Nathan to be in our home alone to carry out the job.
I would highly recommend Nathan to do work at your home
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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