Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Everybody raise your glasses to specsavers. I can see clear the glare has gone! I didn't know what to expect at specsavers but I'm glad I made an appointment. The service was great and the staff were very kind. The optician wanted to get my eyes as best she could by using different techniques. The technology had changed since the last time. I got two pair off glasses that suited me after choosing from loads. All the staff were nicely dressed. I didn't wait long and I got total respect. My glasses are being made so I have to wait a while. Everyone knows you have to look after your eyes because not doing so causes many illnesses. Depression, causing sleep problems is two I know ,but there is also psychical problems. Ask the optician the whole list! Actually there's lots of accidents which you can develop. I thank all at specsavers. Why not pop into their shop with staff that are patient, very kind, they are not their to grab your money. But give you good value/great glasses 5 stars
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user
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information from you in regards to the review you are reporting. You will be submitting a Notice of
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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