Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Portchester vets, Well what can I say!
I have just had a surprise treatment day ( booked by my mummy) These guys are amazing, very kind, loving, and truly dedicated to their work, the TLC one receives is amazing. (Luke and Lucy are now my best friends).
My mummy was really pleased with the outcome as she was so excited to see me and had tears in her eyes.
I am only having short walks around the block but all our regulars we meet are not talking to mummy but fussing me and saying bless such a good girl. Some even give me a treat Yah!! You obviously did a really good job Luke. 👏
And mummy is telling everyone how amazing you guys are and how well you looked after me, she is just so impressed with you.
A big woof woof (thank you) for looking after me and see you all soon when I come for my follow up check.
Love from me, Maggie. (Parsons Jack Russell X terrier). X
Also my mummy sends her sincere best wishes to you all she is so grateful for the way you looked after me. 👍
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A negative review is not something that can be reported, but it can be managed.
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Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
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Managing negative reviews
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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