Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Your Paella was on location ahead of time and had set up the spotless stall, bringing everything with them. We were able to watch every step of making the paella and were impressed by the preparation, the obviously well deserved top hygiene certificate and the care, know-how and passion which went into the cooking! This was the best paella of my life! The paella with both chicken and seafood, inspired by an original Valencian recipe, had no awkward shells or bones to deal with while keeping the authentic taste. So no problem when dressed for a special occasion. I especially liked the imaginative use of chorizo to add a rounder flavour and the slice of lemon served to be squeezed over the top. The crew was not only efficient but relaxed and charming - top professionals. After making sure that everyone had been able to have enough, they dismantled everything discreetly in the blink of an eye and left no signs on the lawn they had ever been there - again, very professional. I was a guest and would gladly use their services again or order them for my special event. The Your paella service is ideal for any kind of special celebration, weddings, parties, corporate events. I recommend them highly.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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