Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Tried recently , first time since new owners,big mistake.
Dried up chips chucked in a cardboard box with no greaseproof paper,piece of fish overcooked and dry with horrible batter, i think this change to cardboard boxes does nothing to help,everything goes cold very fast, i ended up throwing the lot in the lot in the bin,never again.Don't think it will be around long,much better chip shops in Lichfield.And staff who's attention is on talking to each other while slopping your order in the box and ignoring you.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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