Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
After years of working in the transport industry I know exactly how difficult it is to find a good reputable reliable mechanic. That is why it is a huge relieve not to mention a pleasant surprise that I stumbled upon the Zoomm organisation, founded by and very efficiently and effectively owned and managed by Michael. He is an extremely knowledgeable, approachable and likable person. He is very talented and capable in all areas of mechanics and a specialist when it comes to crash repairs, via insurance companies or for private crash repairs. Michael keeps the cost of the repairs, mechanical or otherwise to a bare minimum he truly understands that we are all working on a budget in life. Michael will go above and beyond to ensure a repair of the highest quality whilst keeping costs as low as possible. I have turned to Zoomm for help many times, especially while I was preparing my latest car for driving instruction, and I have never been unhappy or disappointed in any way. Continued on p.2
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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