Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I drive a 38 month old Nissan Qashqai J11(2 months out of manufacturers warranty).
Nissan main agent quoted 550GBP to replace the a/c condenser, with the possibility of ''maybe'' getting a goodwill payment from Nissan if I payed 160 upfront for a regass with them.
Neil at Coolcon did the entire job, in less than 3 hours , for 280 . Using parts with a two year guarantee.
When we returned to pick up the car he was already working on another Qashqai.
My wife also drives one, so we may well be back soon.
It was well worth the drive down from Cheshire , and would not hesitate to recomend him.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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