Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
LGH Plumbing & Building Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Lee totally renewed our bathroom. He knocked the toilet and bathroom into one, fitted a new toilet, bidet, washbasin, walk in shower and all the required plumbing, and fitted the cabinets. The bathroom was finished with tiles wall to wall as was floor. He also changed the down light unit.
We realised we would need a light up wall cabinet and Lee did this at no extra cost.
There was very little mess considering the extent of the work. What there was Lee cleared as he went along and took great care not spread the mess further than the work area.
We were quoted 6 to 10 days for the work to be complete and it was finished in 6 days.
It was very reasonably priced and he was professional and friendly.
My husband and I are delighted with the result.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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