Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Gids n a Van
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
My first contact with Gids: Called him at 7pm after getting his number off the internet as I was disappointed by a prior Man and a Van. Despite the hour, he came and helped me move 2 wardrobes and a chest of drawer. The cost was half of what the other Man and Van that disappointed me charged.
2nd contact: 8 month later, moving to Liverpool from Romford. I checked online and was getting quotes of £900 -£1100 with a £100 deposit, to be take if you cancel. Mr Gideon offered £600 (in his Bruce Willis voice lol). it was unbelievable. The agents changed our moving in dates 3x to our despair but Mr Gideon never complained. He was so understanding. In fact, he was the one reassuring us that this was not uncommon. Consider that we would have lost our deposit if it was with other companies.
He was very kind and professional. Our relocation to Liverpool was smooth. Came with 2 other men. He even helped repack and reseal some boxes. I would definitely reach out to him if am moving again.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
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Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
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the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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