Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Alpha Brickwork & Groundwork Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
We were concerned about having to organise our double extension and refurbishment,getting the trades in at the right time,having to try to get the right price which was fair to us. It was taking weeks if not months. Then we had a recommendation from a friend “Alpha Brickwork & Groundwork”
Rick turned up on time,took his boots off at the door and listened to what we wanted. He gave us money saving solutions for the same outcome and took the whole project on. We directly dealt with his company from start to finish. The lads were a pleasure to have round,they were polite & funny. Great with our dogs and children,they even put the bins out for us. Every single day they turned up no matter the weather. We both miss them being around to be honest. There work was first class also little details they add to make it look better at there Cost. Rick,Stewart,Ashley,Jordi,Callum and joe are all coming back in the spring to start our landscaping which Rick has designed.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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