Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Initially I was impressed with my consultation. However the aftercare was shocking when we had some complications with the new medication. The vet suddenly left. When I requested another appointment, I had another patronising vet call me and basically blamed me for everything I could possibly be blamed for despite having gone to another vet for 3 years without any concern. Yes i did go against advice but i standby my view it was what was needed when they wouldnt just give me an appointment. Due to work, i am limited in the appointments that i can attend. Having booked a weekend appointment it was cancelled by patronising vet who said blood test could only be done during the week. Would not mind but he hadn't even seen my dog and i could not make appointment offered. Then he got the owner to call and suggest i was refusing to bring my dog in! I was so shocked that this is what you get when you need to pay at least £150 a month in treatment fees.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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