Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
South Leicestershire Chimney Sweeps
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I cannot speak too highly enough of Mr Day. My chimney was a nightmare, with a very awkward bend in the flue, in the roof. All other chimney sweeps swept the bottom, but not the top, (the most important) and still charged full price. The muck he got out was unbelievable.Mr Day is a very conscientious sweep and likes to do a job properly - and he does a very good job - absolutely no mess. I now have peace of mind. I can recommend him without reservation. He is a very busy man which speaks for itself.Sue WolfOadby
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information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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