Here you are submitting a Notice of Complaint in relation to alleged defamatory content. Please make sure you fill in all the input field forms correctly and sign it with your real name and surname otherwise we may not be able to investigate it. We may to contact you to clarify details of your claim and to verify your identity.
Name of business: This business is no longer on Yell
Yell.com page on which the listing is the subject of your complaint: https://www.yell.com/reviews
Review that you believe is false or otherwise defamatory: I had a very nice meal out with my parents and husband in Baroosh. We went in and sat down, and one of the staff came over and said (in a very apologetic way) that we couldn't stay as it was an over 21s bar. Since me and my husband are 24, we were actually rather flattered by this! Just be careful that you bring ID with you when you visit.The menu is varied and interesting, including things like mussels. I chose to have a sharer plate with my husband, and we also ordered a bowl of wedges to go with it. As yummy as the wedges were, we shouldn't have ordered them - the sharer plate is MASSIVE. The flat bread hung off the plate on both sides, and was thick, fluffy and delicious. The dips were really interesting too - feta cheese and olive dip, beetroot houmous, spicy dips, creamy dips, sun-dried tomatoes and hot peppers. The decoration inside is nice, but in need of a bit of touching up - it's starting to feel a little bit tired. I recommend Baroosh - just don't forget your ID, and make sure you're hungry.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user fails to validate their feedback with us. A Notice of Complaint is only required where you believe the review contains defamatory content. To report a review for any other reason, please select any other option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific information from you in regards to the review you are reporting. You will be submitting a Notice of Complaint to us.
Warning: Please carefully consider the fact before making a claim (and take legal advice, if no doubt), as any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed. Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to all reviews as the official business owner. Take the opportunity to read through the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently* *Critical Research 2017
Manage your reviews on the go 24/7 with our `Yell for Business` customer app, available on iPhone and Android.